Normal service was finally resumed at Bristol airport yesterday after two days of ransomware-related outages caused a blackout of flight information screens.
Staff were forced to hand-write regular updates on whiteboards to provide passengers with crucial information on flight arrival and departure details, while additional airport staff were deployed to help answer questions from anxious travellers.
A post on the airport’s official Twitter feed on Friday had the following:
“We are currently experiencing technical problems with our flight information screens. Flights are unaffected and details of check-in desks, boarding gates, and arrival/departure times will be made over the public address system. Additional staff are on hand to assist passengers.”
By Phil Muncaster
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