HSBC has revealed that unauthorized third parties accessed some of its customers’ accounts, in what appears to have been an incident confined to its US operations.
The UK lender explained in a customer message posted online by the California Attorney General’s Office that the attacks lasted from October 4 to 14.
“When HSBC discovered your online account was impacted, we suspended online access to prevent further unauthorized entry of your account. You may have received a call or email from us so we could help you change your online banking credentials and access your account,” it stated.
“The information that may have been accessed includes your full name, mailing address, phone number, email address, date of birth, account numbers, account types, account balances, transaction history, payee account information, and statement history where available.”
By Phil Muncaster
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